Proper maintenance of our products, including dock levellers, high-speed doors, and more, is essential to ensure that our customers can enjoy safe and reliable equipment.

What should you do if your loading dock equipment breaks down?

You are waiting for your next delivery at your loading dock when suddenly your dock leveller stops working. These unexpected situations can happen, but don’t worry. We are here to help!

At Inkema, we have a highly qualified team with extensive industry experience that will help you find the right solution and resolve the issue as quickly as possible. Through our specialised technical team, we provide emergency technical assistance, preventive maintenance services and unscheduled service calls, all with minimal response times.

What does multi-brand maintenance service mean?

If you need maintenance for any product or equipment that is not manufactured by INKEMA, don’t worry. Our technical service team provides multi-brand support, so you can have complete peace of mind. We offer repair and maintenance services for: loading docks, dock levellers, lift tables, hydraulic lift tables, high-speed doors, sectional doors, industrial doors, fire-rated doors and any other loading dock equipment.

We have a fleet of more than 25 vehicles operating throughout Spain:

Our service areas are as follows:

  • satcatalunya@inkema.com >> Catalonia, Aragon and Soria
    Inkema Contact Telephone 93 544 47 08
  • satcentro@inkema.com >> Madrid, Castile and León (Valladolid, Zamora, León, Salamanca, Ávila and Segovia), Castile-La Mancha and Cáceres.
    Inkema Contact Telephone 91 886 79 52
  • satnorte@inkema.com >> Galicia, Asturias, Cantabria, the Basque Country, Navarre, Castile and León (Burgos and Palencia), and La Rioja.
    Inkema Contact Telephone 94 666 95 49
  • satsur@inkema.com >> Andalusia, Badajoz and the Canary Islands.
    Inkema Contact Telephone 85 461 08 09
  • satlevante@inkema.com >> Valencian Community, Balearic Islands and Albacete.
    Inkema Contact Telephone 96 047 94 02

On the other hand, if you believe that the breakdown may justify upgrading your equipment and you are considering renovating your loading area, logistics centre or production facility, Inkema can help you find the most suitable solution for your needs.

Remember that you can contact us through the “Contact” section, where we will do our best to respond as quickly as possible to all your questions regarding the maintenance of your dock levellers:

  1. How can we keep our loading docks in good condition?

  2. What types of loading docks are available and which one is best suited to our needs?

  3. How can we save money when maintaining our loading docks?

  4. What are the best tips and recommendations for keeping our loading docks in perfect condition?

  5. What problems can arise from failing to maintain our loading docks and how can they be avoided?

  6. What special care should we take with our loading docks?

In short, maintenance helps prevent future issues that could result in higher costs. It is also an effective way to reinforce operator safety, as the inspections carried out by our technical service team ensure that equipment remains safe and reliable.

If you need more information, please get in touch with us!